FIREWOOD FOR BURNING STOVES, CHIMNEAS AND BARBEQUES.


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· You must ensure that the delivery vehicle has safe access to the point of unloading.

·   Delivery vehicles are generally 7.9 metres (26') long, 2.5 metres (8' 2") wide, 3.6 metres (12') high or approximately the same size as a dustbin lorry.

·  Please allow 3 metres (10') clearance to the rear of the vehicle for operation of the tail lift.         

· All deliveries are made on pallets. The pallets are unloaded using a hydraulic platform or tail lift which lowers the pallet to ground level. The driver then uses a small manual pallet truck to manually pull/push the pallet to the nearest hard-standing, flat surface to your property. We undertake to place the goods as close to your property as is deemed safe by the driver.

·  Please note that manual pallet trucks can only operate on tarmac, concrete and paved areas which must be level and clear of obstructions. Manual pallet trucks cannot operate on inclines or declines, gravel, earth, grass or any other type of non-solid surface.

·         Where deliveries cannot be made due to insufficient access to the delivery address or difficulties on the approach to the address, an unsuitable offloading area, obstructions, or where incorrect/insufficient instructions have been provided, a charge of £30 (incl. VAT) per pallet will be made for redelivery or £50 return delivery to Eco-logs*. It is very important to read the full Delivery Policy to ensure deliveries can be made successfully; if you are unsure please contact us for more information prior to placing your order.

*Fees must be paid prior to an order being released for redelivery; if the order is returned to Eco-logs, £50 x 2 will be charged per pallet and will be deducted from any outstanding refund due. This is to cover the delivery and return of the goods.

It is preferable that you are available at the delivery address to accept the delivery; therefore it is important that you ensure that you are satisfied with the delivery date selected. You must also provide safe access to the point of unloading.

Eco-logs are unable to deliver orders if you or your representative are not present; we can accept no liability for any deterioration in, or theft of, any of the items delivered. Neither can we accept responsibility for the consequences of the positioning of the pallets by the delivery driver.

PRICES

Full pallet
£245
 63 x 15kg bags
Delivery £50 to most parts of UK 

 Half pallet
£143
 30 x 15kg bags
Delivery £50 to most parts of UK 

Telephone
01873 856682

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