Returns policy

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Waste wood from
UK sources only
Returns Policy

Customers have the right to cancel an order within seven days of placing the order, or within seven days of receipt of the goods (whichever is the longer).
Customers cancelling their orders will have their payment refunded in full - minus shipping costs - within seven days of the company's receipt of the returned goods.
The seven-day period allowed for returns is not intended to allow customers to 'trial' the product and all products returned to us must be unused and in new condition in order for us to accept the return. Please contact us to authorise a return and receive a return reference number before returning goods to us.
Returns of non-faulty goods are not normally entitled to a transport refund, so customers with any doubts over suitability of products are encouraged to contact us in person before placing an order.
This does not effect your statutory rights.
If you have any question regarding this, or any of our other policies, please contact us
PRICES

 Full pallet
£245
 63 x 15kg bags
Delivery £50 to most parts of UK 

 Half pallet
  £137
30 x 15kg bags
 Delivery £50 to most parts of
UK

Telephone
01873 856682

 

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